SpectralBot announces a SpectralBot Supported partnership with Lightware Visual Engineering, expanding its AI-powered troubleshooting platform to connect directly with live operational data from Lightware’s AV-over-IP solutions. This integration enables system integrators and AV operators to diagnose and resolve complex issues faster using augmented reality (AR), AI-assisted diagnostics, and real-time support workflows.
SpectralBot now integrates natively with Lightware’s Taurus family, Taurus TPN, and Gemini GVN AV-over-IP solutions, giving AV technicians and integrators instant access to key device indicators, comprehensive port information, and intuitive signal-path control. By analysing AV data and device statuses in real-time, SpectralBot guides teams through fault isolation with precision—identifying what failed, where the issue is located, and how to fix it.
“By connecting Lightware’s telemetry and control capabilities with SpectralBot’s AR-guided workflows, we’re helping integrators move from reactive troubleshooting to faster, more confident decision-making even in highly distributed AV-over-IP environments.”, Craig McQueen, Director of Enterprise Sales EMEA, Lightware
The integration leverages Lightware’s advanced signal management, diagnostic telemetry, and open API capabilities to feed live data directly into SpectralBot’s workspace. By bringing device-level insight into a visual, context-aware interface, the combined solution transforms reactive troubleshooting into confident, informed decision-making. Even in complex and highly distributed AV-over-IP environments.
“Our goal is to turn complex AV infrastructure into an environment technicians can understand, manage and support in minutes, not hours. Lightware has built some of the most reliable signal management hardware in the industry, and now that their device data flows directly into SpectralBot, teams get real-time insight they can act on immediately, not just watch. That is what instant troubleshooting should be like”
Claude Ostyn, Managing Director of SpectralBot
This SpectralBot Supported partnership reflects our commitment to best-of-breed integrations that empower AV teams with the tools and intelligence to keep systems running reliably.
Read also about the Lightware’s partnership at Lightware’s website.
For more information, contact:
Claude Ostyn
Email
+32 (0)50 820 878.